Celebrity Reflection

Beautiful ship, lovely staff, slow service

October

Pros: We enjoyed the ship and the staff. Getting on and off went smoothly.

Cons: Serving time for meals. 2 hours to have dinner seems a bit long

Recommended: Yes

Overall the ship is beautiful, like all Celeb and Royal ships are. However this ship seemed to have issues coordinating dinner time and show time. The dining room and Blu opened around 5:45 the show started at 7PM. But the dinner service usually made us late for the show since they did not get the food to the table in a timely manor. You will enjoy this ship as long as you like to go to the late 9pm show or have dinner after the early 7pm one. Other than that the shows were Broadway quality, live music is still a part of the mix and was a lot of fun.

Dream cruise

June

Pros: Concierge service, Luminae Restaurant

Cons: None

Recommended: Yes

Wonderful experience.

Rating

May

Pros: Cleanliness, food and all the staff!

Cons: Paid for the Internet,Drink and Gratuity package. Had many issues with the Internet service-unable to access.

Recommended: Yes

See comments in Pro and Con

Nice and relaxed

April

Pros: Getting away and enjoying the services of Celebrities Cruiseline

Cons: To short a trip

Recommended: Yes

Trip staff room all were perfect , didn’t like the fact that ever drink seemed to be on the upgraded drink package so had to purchase upgrade while on ship which cost more then if purchased prior to the trip, which I don’t understand the increase cost of the same upgrade Felt nickel and dime with that if you buy a drink package include all drinks

Wonderful class reunion

April

Pros: Great service. Everyone was waiting to do whatever it takes to make your cruise the best ever

Cons: None

Recommended: Yes

Everything on this cruise was above our expectations. The food was wonderful along with many shows. We loved it so much that we are already planning another cruise

VERY SATISFIED

March

Pros: Excellent service and entertainment

Cons: Disembarkation was not pleasent

Recommended: Yes

We were in the concierge group. Were directed to the restaurant's 4th level, There was no coffee, nor any snacks. We were informed that we would served breakfast, but it was a total fiasco. No one came to see how we were doing.

Reflection 6 day Caribbean

February

Pros: perfect size, outstanding dining and staff, plentiful specialty options

Cons: no retreat sundeck

Recommended: Yes

The Reflection is not new, but it is beautifully maintained, and our Celebrity Suite was as nice as any we've experienced. The staff was outstanding, and the service and food in Luminae were excellent. The old style Michael's Club stands in place of the Retreat Lounge, and it is warm and inviting. The bartending and host teams in Michael's Club were 10:10.

Not satisfied as the previous Celebrity cruises

February

Pros: always clean room and ship, great employees, especially the housekeepers who would clean our room and went beyond to please me and my husband, twice a day..

Cons: Not many attractions at night, dinner menu was almost the same every night, credit a board was not given to my husband as previously aboard the Edge in 2020, first time in Aruba and we got lost outside the ship, therefore we lost our shore excursion and after paid for a taxi to come back to the ship and explain what happened, was denied a refund, that for me isn't much for your company, around $ 160.00. Had beverage basic package that included Pina Colada and Mudslide drinks, some waiters started charging me on the last days and I didn't see this happen aboard the Edge in 2020.

Recommended: Yes

I'm part of the Basket Weaving Group and got to go on my first cruise in 2018 aboard Silhouette that was an amazing experience even if we didn't stop on the Antiqua Island (due high waves...?). In 2020, we went aboard on the new Edge, that was completely different, better in several ways, but not so very satisfied with the dinner menu again. All employees and crew were amazing and so our big veranda, what I can't say about the one at the Reflection: some of the furniture were worn out and on my first shower, the water almost flooded the bathroom. So, i had to report and one of our housekeeps (KUDOS TO HIM!) found out that the drain was full of hair from previous guests, I believe. Not only I don't know what happened to my husband credit, but very disappointed for not receiving the reimbursement from a shore trip we didn't make for getting lost with a 3 ships crowd outside and dozens of souvenirs stores.

Basket weaving cruise

February

Pros: Great if looking for no kids on cruise.

Cons: Hard to find space when want to sit by pool or see a show that is not in theater.

Recommended: Yes

Geared toward older crowd. Maybe seen 5 kids whole time. Food is always great. Dining and theater shows are amazing.

A bit dissapointing

November

Pros: Overall service

Cons: Dining room service and food

Recommended: Yes

I looked forward to being on the Reflection again after two consecutive cruises on the Edge. I have always liked the main dining room experience over the years. However on this cruise, I was a bit dissapointed. Waiter/Asst. Waiter service was okay. They took our order and delivered our food. No extra friendly banter; just doing their job. Sommelier had 33 tables to serve so never got to know my wife's and my taste for wines. Didn't have the time to recommend anything off the wine list because if we did order one, she would have to make a special trip to the wine storage area and that would cut into her time servicing other tables. On several occasions, our wine order wasn't taken until after the appetizer was served. I don't think it was her fault, Opus dining room seemed to be understaffed. Food quality and portions seemed to have decreases since my last cruise on the Edge (4/23). While I'm not an epicurean, at my age (79) I still appreciate the taste of well prepared food. The food in Opus did not meet my expectation on this cruise. Food was good; not great. Murano still a great dining experience. Penny-pinching was evident as well. I generally have a can of Coca-cola at lunch - if I eat lunch. Noticed the can was 333 ml or 11.2 ounces. The "standard" soda can size is 12 oz. That said, one is still charged $4.00/can even though you're getting a smaller amount of fluid. Only went to one "main" show so can't really comment on the entertainment. Because the ship just returned from a trans-Atlantic crossing, the US Coast Guard had to inspect it. This added significant time to the embarkation process.

Western carribbean

November

Pros: Recommend concierge level. Staff and crew fabulous. Food was fantastic. Excursions were great. In all, highly recommend.

Cons: Can't think of any

Recommended: Yes

This is our second cruise. Both with celebrity. Neither disappointed us. 1st was Alaska, 2nd was Carribbean. Loved them both.

Great service!

September

Pros: Great staff service, food, excursions

Cons: Wifi barely worked, had to pay for travel from port to airport, not enough outlets in state room

Recommended: Yes

Wifi working was non-existent even though we paid for package. Celebrity is suppose to be an upscale cruise company. With what we paid, transportation should be provided to airport. No outlets near the bed for charging phone. Decor was outdated.

Great 1st time experience

August

Pros: Ship’s staff, cleanliness, comfortable beds, good cabin layout, quiet rooms, excellent spa services, specialty dining was excellent

Cons: Mediocre food in main dining room, expensive shore excursions were inconsistent in living up to their descriptions in the Celebrity app, always trying to upsell.

Recommended: Yes

We enjoyed an excellent sailing experience on the Reflection. The seas were smooth and the Ship’s staff was wonderful - always ready to help with a smile! The size of the ship seemed manageable. The food in the specialty restaurants was very good - much better than the dining room. We booked as Aqua class but I think in hindsight, I’d have simply saved the $$ and booked as a veranda stateroom. (They give you the ability to “bid” to upgrade your cabin shortly before sailing if you’d like.) I think we’d be comfortable booking our own excursions directly with local tour operators next time. Spa services were just wonderful - highly recommend massages, facials, etc., but be prepared for the “product sell” at the end of the appointment. We did so much during the day that we were too tired for the shows, but I can say the live music throughout the ship’s bars and public spaces was really great!

Outstanding service, food, and experience

June

Pros: Beautiful, well maintained ship, and excellent excursions.

Cons: None!

Recommended: Yes

We loved every moment of our honeymoon aboard the Celebrity Reflection. We can't wait for our next trip!

Celebrity Reflection March 2022

March

Pros: Food - Service - Value

Cons: Port Changes

Recommended: Yes

Coming out of Covid has some positives & negatives. Big positive is that this sailing was 1/3 full which meant no lines...easy boarding and leaving the ship. Negative was after booking with 4 destination ports went down to just 2 (Jamaica and Cozumel). Both ports have tight security and without a cruise ship excursion you are relegated to the market/vendor area next to ship. Food was diverse and excellent quality. Premium drink package was a bargain.

Celebrity Cruise

January

Pros: Efficient, constant sanitizing, crew extremely attentive,

Cons:

Recommended: Yes

A beautiful time was had by everyone! Such a great experience!!

Happy cruising

February

Pros: Great food/ beautiful ship

Cons: Shows not up to par.

Recommended: Yes

Spa/sauna- no bathrobe or slippers provided and no mention of resting room Towels too small Buffet-no one coming around to offer tea/coffee juice etc. had to get up for that all the time Elevator doors close too fast to accommodate People alone in wheelchairs

10 day ultimately Caribbean Cruise

January

Pros: Outstanding service. Beauty amenities

Cons: None

Recommended: Yes

Beautiful ports of call. Outstanding service. Immaculately kept ship

Love Celebrity Cruising

January

Pros: Activities on ship, food, tours, staff, cleanliness

Cons: None

Recommended: Yes

We absolutely love cruising with Celebrity. We have never had a problem. Everyone is so pleasant, helpful and accommodating. Tours wonderful and nightly entertainment extraordinary!

Post cruise evaluation

December

Pros: Great service and friendly crew

Cons: none

Recommended: Yes

We had a great time and they did christmas very well.

Excellent

September

Pros:

Cons:

Recommended: Yes

We are very pleased with the program and services that Celebrity Reflection offers . The crews are amazing.

Great Ports of Call and Excellent Venue for Adults

September

Pros: Ports of Call: Sufficient Time in Most of the Ports; Good Food; Excellent On-Board Entertainment

Cons: Time in LeHavre (Paris) was too short to visit Paris.

Recommended: Yes

The passengers on this ship were mostly senior adults and the staff/entertainment/activities/food were well-suited for that age group. The staff was very friendly (in most cases) and the ship was in great shape. The on-boarding and off-boarding experiences were among the best I've ever had! The 12 day cruise from Amsterdam to Barcelona around the Iberian Peninsula was great. Some very interesting and less-frequently visited spots.

Great times, great food, great cruise

August

Pros: Service,food,itenerary and very lucky with the weather

Cons: none

Recommended: Yes

Had a great time and a beautiful experience well worth the price.

Summer in the Baltics

August

Pros: The Ports, the food, the crew

Cons: Entertainment, Bar and Al Baccio service

Recommended: Yes

I highly recommend this cruise as the destinations were wonderful. Starting in Amsterdam, each city and country visited presented great experiences. Some of the entertainment on board was good, but some was not. Disappointed in how long it took to get service in the Ensemble Lounge and Al Baccio Coffee Bar. The ship was clean, all crew members were friendly and overall the service provided was very good. There were only a few activities that interested us on sea days. Previous cruises included more cooking demos for example. As always, Blu was worth the upgrade to Aquaclass.

Baltic Sea Cruise

June

Pros: Ship, staff, food and activites were wonderful.

Cons: *It would be convenient if the daily activity planner was posted mid-ship to check on location for events. *The dancers and singers were terrific but I was disappointed in the story line of the shows.

Recommended: Yes

Our cabin #6271 was noisy at night. It was not from surrounding cabins. It sounded like furniture being moved.

Celebrity Reflection is perfection

June

Pros: Food, staff, and entertainment were great.

Cons: None

Recommended: Yes

This ship and cruise from Dublin to Amsterdam was a fun trip. The excursions we took were wonderful. With the exception of one guide, the guides were knowledgeable and very anxious to impart information. In the case of that one guide, those in charge made amends. We love the Celebrity line of ships and this one met our expectations and went beyond.

Impressive Ireland and Iceland

June

Pros: The itinerary was a must see destination. Special countries to visit.

Cons: The ships decor was underwhelming and at times cold but the staff made up for this with their warmth.

Recommended: Yes

There are many under utilized spots on the ship. Ie Sushi Bar, the porch. Mast Grill advertised as open never was. Given the route a public pub like Norwegian has would be welcome. The shows were outstanding. We really enjoyed our trip.

Extraordinary

June

Pros: Staff were extremely helpful, courteous, friendly, pleasant, and always willing to please.

Cons: Nothing to report

Recommended: Yes

All needs were tended to promptly and courteously.

Great Cruise!

May

Pros: Beautiful ship - easy to get around on.

Cons:

Recommended: Yes

Great food, service, entertainment

A Splendid Trip

May

Pros: Great entertainment, lots to do on sea days, excellent staff, good food, very clean

Cons: Would like more time in various ports

Recommended: Yes

Celebrity knows how to treat its customers and is very well staffed. The crew is helpful and the fun.

Another great Celebrity cruise

April

Pros: Beautiful ship; friendly, professional crew; nice ports of call

Cons: on-board shops pricey

Recommended: Yes

This was another great, relaxing cruise on Celebrity. The crew is very helpful and professional. There are a lot of on-board activities and entertainment. We met a lot of nice people from all over the world.

Wonderful trip and the crew was amazing

April

Pros: Thankful there was a priest on board for Easter

Cons: one only the pool chairs are so close you can't get in or out

Recommended: Yes

The crew, entertainment was amazing I had a great time looking forward to my next one. Hope Celebrity keeps a priest or any other faiths on board many of us on board we very happy to able to go to mass at sea. I want to thank all the crew for making our trip wonderful.

Wonderful trip! Wonderful time!

January

Pros: 10 glorious days with daughter and son-in law! Service was excellent and food was superior!

Cons: Son-in-law's bucket list golf game was aborted while on the way as course pre-empted their time with a shot gun start! They were returned to the ship

Recommended: No

Great times on Celebrity Cruise to the Mediterraian

October

Pros: Clean ship, great staff, fun shore excursions, fun in the casino

Cons: Wish we had more time on excursions to spend time shopping in the towns

Recommended: Yes

We had a great time on ship and off board on all our excursions.

Mediterranean Cruise

October

Pros:

Cons:

Recommended: No

very nice ship

June

Pros: great food, excellent service, beautiful ship

Cons: poor entertainment

Recommended: Yes

one of the nicest ships we have been on- ship is very beautiful-easy to get around on--many ship extras such as hideaways, lots of chairs scattered all over the ship, very friendly staff- very helpful when we needed assistance for medical problem. Food and food service is superior--great layout of buffet-easy to use-very good selection-superior quality Main dining room food is just shy of excellent--terrific service.

EXCITING TIMES

April

Pros: Overall helpfulness and friendliness of crew and staff

Cons: Overall none

Recommended: Yes

It was a positive adventure cruising along the seas while enjoying the ship's many things to do on-board, and port excursions and some times exploring ports on our own.

REFLECTION REVIEW

April

Pros: The entertainers brought on was best we ever had on any cruise

Cons: The menu has not changed in a long time.

Recommended: Yes

Ship is very nice and well kept. We had a standard balcony cabin on deck 7. Biggest complaint about the cabin is there was almost no storage space to put things away especially doing a long cruise. We and several other people, had to put a piece of luggage on the sofa and work from that.

Another fabulous Celebrity Cruise

March

Pros: Suite clas offered so many extra perks

Cons: Luggage claiming area very confusing

Recommended: Yes

The cruise was our second Celebrity Cruise that we elected to book a suite. As a suite class member you have your own private dining room the Lumane where the service and food is incredible. A private Members Only bar the Michael’s Club. Then to top it all off our butler service was more than we expected. Overall, we have done several different cruise lines but I’m certain we will choose Celebrity in the future.

Reflection, a great ship

March

Pros: Everthing was great.

Cons: Can't think of any.

Recommended: Yes

Terrific staff. All cruise lines should train their crews the same way as Celebrity.

Carribean Travels

March

Pros:

Cons:

Recommended: Yes

Great ship. Lots to do. Great service and food. Enjoyed the spa and the solarium pool area.

Great food, great service, great time

February

Pros: Lots of tasty food choices, very friendly and attentive service, great entertainment and shore excursion options

Cons: spa services very overpriced

Recommended: Yes

We had a wonderful time, largely thanks to very attentive and very friendly crew. We have alerady booked our next cruise, also with Celebrity, of course.

Another Great Celebrity Experience

February

Pros: Awesome Aqua Class perks and service - Blue dining staff is the best !

Cons: Not enough storage space in stateroom - too many

Recommended: Yes

Other than service dogs we don't want to see comfort dogs all over the place Love this ship but thinking of going a little smaller - anxious to try the refurbished Millenium. All in all a great trip !

Great crew

February

Pros: Staff, Food, Drinks, overall look of the ship

Cons: none

Recommended: Yes

The staff, especially the bar crew, made our cruise fun and memorable. The ship is beautiful. The food was exceptional. All inclusive cruising (drink package option) is the way to go.

Exceeds Expectations!

February

Pros: Some of their specialty restaurants (not all are great), suite amenities, ship design

Cons: Large ship

Recommended: Yes

A great ship for beginning or experienced cruisers. There are options for specialty restaurants (try Murano and Tuscan Grille; skip Lawn Club, Porch and Qsine). Suite dwellers get to add Luminae which is very good; we did not try Opus, the Main Dining Room, on this ship but it was so-so on Solstice (sister ship) in December.

lovely 11 day cruise

January

Pros: nice ship, very tasty food, good entertainment

Cons: Staff is clueless about most things. Often you get the run-around and become exasperated. It's as if they are new to the ship!

Recommended: Yes

Yesinia, on the other hand is fabulous! She is in the buffet and speciality restaurant. Thank you for having such a pleasant professional staff in the Speciality restaurants; Tuscan, Qsine, Murano.

Nice Ship, good staff and food reasonable

January

Pros: Good Ship

Cons: Stop charging for water on Celebrity-sponsored shore excursions; especially adding on the 18% gratuity.

Recommended: Yes

Stop charging for water on Celebrity-sponsored shore excursions; especially adding on the 18% gratuity. Also, STOP SELLING every waking moment while on board!!!!!

Western Carribean

April

Pros: Very nice ship, suite was lovely., staff friendly and effecient, food good

Cons: Dinner entrees not always hot. Excursions somewhat disappointing.

Recommended: Yes

A very pleasant vacation. A nice way for a family to be together. The program for children was appreciated.

Very Good, but needs to go back to basics

March

Pros: Wonderful staff, updated interiors with great stores for browsing, great food, great balcony chairs.

Cons: Miss the promenade deck, jogging track not the same. Skip the grass and add more deck space with lounge chairs. Uncover the solarium for more sunshine. Solarium deck was extremely slippery and dangerous on day one - should be replaced.

Recommended: Yes

Overall, enjoyed the cruise. However, in its effort to be a modern ship, it has done away with some of the joys of cruising. I especially missed the promenade deck. It is a peaceful and relaxing way to get some exercise, most times of the day and in most weather conditions. It also encourages other walkers to walk in the evenings. The jogging track was almost empty in the evenings, along with the walking area on Deck 5. Not pleasant for walking. The floor in the solarium was extremely slippery on the first night. We were warned, but the area should have been roped off and the floor replaced. It was like a sheet of ice. Also, something is wrong with the balance of the solarium, grassy area, pool and deck chairs. The deck chairs were crowded around with pool area and upper deck, and yet, the large solarium was often hardly used with many empty chairs. I don't remember the ceiling being opened on nice days - something that is done on other cruise liners. The grassy area seems a waste, when there is such a need to spread out the deck chairs.

Anniversary

March

Pros: Staff

Cons: None

Recommended: Yes

I will go again

Another great cruise

March

Pros: Lawn Club Grill was excellent

Cons: None!

Recommended: Yes

Even though the weather didn't cooperate the first three days, I still had a great time. As long as I am on a ship rather than at home, I am a happy girl!

Winter, 2017 Cruise Review = Celebrity Reflection (February 4, 2017)

February

Pros: Great food, and creative entertainment. Super atmosphere for adults with well located dance venues.

Cons: Not enough time to do everything.

Recommended: Yes

Easy access to the Port of Miami with the opening of the new tunnel which eliminates having to go through downtown Miami. The only regret with the Reflection is that Celebrity is eliminating the 7-day eastern Caribbean itinerary in favor of longer 10-11 day cruises to other destinations.

Albert Kiser review

February

Pros: Great value, very relaxing, excellent service

Cons: One elevator out of service

Recommended: Yes

.

Reflections

January

Pros: Stateroom attendant was excellent.

Cons: Wine lady appeared to be better than she was

Recommended: Yes

Good ship, travel agent was excellent, enjoyed week.

Celebrity - crew were great

January

Pros: great crew, beautiful ship, food B rating

Cons: ROOMS NOISY, entertainment C rating

Recommended: Yes

Nothing on ship or from Preferred for solo travelers. Do not plan lunch for "widows." The last thing I want to do is eat with only widows. Mix couples in with widows. Shore excursion on St. Kitts big rip off. I paid $119 and got to "touch" a dolphin. Others in my group felt cheated too. Another group of 5 paid $150 and got to swim with dolphins - just three feet away from our group. I went on this trip to swim with dolphins, but I guess I did not read the fine print.

Lively Passengers/Beautiful Ship

January

Pros: Great Dining Options/Suite Service is Superlative

Cons: Bar Service is Slow/Lack of Deck Chairs on Sea Days

Recommended: Yes

Signature Suites are some of the loveliest on the seas, our butler cared for all our needs and we loved the private area on the ship for these suites.

Christmas cruise

December

Pros: Staff and. Facilities.food service.

Cons: There are none

Recommended: Yes

Great choice by travel agent

Great time

December

Pros: Staff, cabin, Food, drinks

Cons: Small basketball court, crowded lower blackjack tables while higher price tables were empty.

Recommended: Yes

After being on over 15 cruises, this was out first on Celebrity. The whole family did enjoy our week on The Reflection.

First Time Celebrity Cruiser

November

Pros: Lovely, modern ship. Great food. Wonderful staff. Fantastic entertainment. Superb martini bar and specialty coffee bar.

Cons:

Recommended: Yes

This was our first time sailing with Celebrity. After only 2 days on board, we booked another cruise for next November. There was plenty to do both on the ship and on shore. The food was delicious and there were lots of choices. The Martini Bar was very unique with a frozen counter and talented bartenders. Lots of after hours parties. With so much to do, it was still very relaxing. Loved it!

Best Vacation Ever

November

Pros: Great handicapped accessible room, great time in restaurant for suites! Micheal''s was great .

Cons: None

Recommended: Yes

Wonderful service by butler and all bars

Scott

November

Pros: Clean, beautiful ship, room, everything was great

Cons: To many rules with getting drinks on unlimited package, a bit of a game

Recommended: Yes

Really enjoyed it. The demographic of the ships passengers was a bit over the top on alternative lifestyles for us

Celebrity Reflection 2016

November

Pros: Cleanliness, Food quality, staff friendliness

Cons: some wait times (not always)

Recommended: Yes

This was our first cruise and based on our opinion and the opinions of at least 10 other people, this is one of the best cruise lines out there. The ship was clean and beautiful, the staff was friendly and accommodating, the rooms were comfortable and the food was very good and plentiful. Because of the number of people, there are times where you may have to wait a few minutes for your drink of food, depending on where you are at the time. Getting on and off the ship was simple in all ports.

Transatlantic Cruise

October

Pros: Terrific ports, fabulous ship

Cons: none

Recommended: Yes

Lovely cruise with a warm temperature and a quiet crossing.

Italy and Greek Isles Cruise

September

Pros: Friendly staff. Spacious cabins. Lots of storage space. Very clean. Room was qiuet

Cons: Choices of places to dine without having to pay a fee. The main dining facility is good but we would have enjoyed being able to go to different places without an additional charge. We did pay two of the days and it was worth the price. The beverage package is a MUST but since you are paying it should automatically be the premium package. We upgraded once we figured that part out.

Recommended: Yes

Eastern Mediterranean Cruise

June

Pros: Food was good, arrival and disembarkment was smooth, and the four perks were excellent

Cons: Generally speaking, the employees did not appear to be friendly unlike other Celebrity cruises we have been on. The exceptions were our stateroom attendant Bryan and our head table waiter Anil who always went out of their way to accommodate us.

Recommended: Yes

We were surprised to experience that many of the speciality accommodations that has always set Celebrity apart from other cruise lines were either missing altogether or had to be requested. We had requested a table of eight but on the first night we were seated at a table for two directly in the pathway of waiters running in and out of the kitchen. After standing in line to speak to the maitre'd, as we approached him, he seemed very perturb and defensive before I could finish my first sentence. This was not a good ending to a day in which we had already dealt with a ship issue in which toilets were over flowing each time it was flushed! Our room was one of the rooms that had this mechanical issue! Maintenance was quick to respond and explain the problem they were experiencing at the time. We were please with their follow up but the fact remains that things were not going all that great for the first day on board. Than, for the maitre'd to have an attitude before we finished our first sentence was unsettling.

Relaxing Reflection

June

Pros: Beautiful ship, great personnel, wonderful fun

Cons: None

Recommended: Yes

The Reflection is a beautiful ship and it's personnel are proud to serve aboard. I enjoyed,as always, the efficiency, friendliness and professionalism of the Celebrity family. The amenities found on deck 15 .... to include the grass lawn are super. I especially had some wonderful help from my concierge Ilaria Terenzoni. ..kudos to her for going above and beyond. I also had an unscheduled interaction with the medical staff and found them to be very helpful and professional .

transatlantic cruise 4/9/16

April

Pros: The ship was great - staff friendly and attentive. Lots of activities for the 7 long days at sea

Cons:

Recommended: Yes

Transportation from Crown Plaza hotel in Rome to Airport was not handled properly. P/u was to be 7:30am. after multiple phone calls finally came at 8:40.

first cruise

February

Pros: room and entire staff

Cons: crowded

Recommended: Yes

Our san juan excursion was mostly in the dark on their freeway, would not recommend. The Reflection was beautiful but we might be happier with a smaller ship, often had trouble finding places to sit in buffet and pool areas.

Reflection

March

Pros:

Cons:

Recommended: Yes

Celebrity Reflection January 2016

January

Pros: Everything!

Cons: Cruise was too short!

Recommended: Yes

We had an amazing time on this ship and cruise! The staff was amazing, the staff courteous, kind and generous. On board entertainment was excellent. We had such a great trip we have already booked our next cruise with Celebrity!

Great family time

December

Pros: Great food, great service, beautiful ship

Cons: Entertainment was ok.

Recommended: Yes

Our waiters Edrich, Russell, Rathan, And Keith from the opus dining room were fabulous they went above and beyond in helping our disabled son and our family they were friendly and we t above expectations

Engagement Trip

December

Pros: Level of service, food, staff

Cons: Not long enough of a trip.

Recommended: Yes

I was very impressed with Celebrity.

Pleasure vacation trip

December

Pros: Great service from waiters and cabincleaners, the Islands,

Cons: To much "English" artists and I didnt like the cruise directors program

Recommended: Yes

well worth booking

November

Pros: attention to detail

Cons:

Recommended: Yes

My wife n i claim the refection as our own. We love this ship , cant wait to book again

Beautiful Ship! Extremely well-maintained.

September

Pros: Beautiful ship.

Cons: Up Selling. Too much pressure to purchase Beverage packages, spa treatments and specialty restaurants.

Recommended: Yes

Truly regretted missing the port of call in Istanbul. The Cruisesline changed itinerary due to safety concerns. Aqua class was a little disappointing...as was the Persian Garden. Breakfast in Blu was good, however, dinner was not. The steak was really tough and the lobster was mushy. The service was variable. On average, it was good. The swimming pools were smaller than expected AND often very crowded . The entertainment was marginal.

Mediterranean Cruise....An experience of a lifetime!!

August

Pros: Excellent service and beautiful restaurants,

Cons: Dissappointed due to security concerns Istanbul was cancelled

Recommended: Yes

Excellent cruise and thoroughly enjoyed the sky suite experience. The Luminare Restaurant staff was first class and we enjoyed consistently First class service and delicious cuisine. Our at sea wedding was flawless and memorable. We appreciated the attention to detail for the wedding by Zophia, the special event coordinator, and the wait staff in Moreno in presenting a fabulous wedding luncheon. The Captain was terrific in officiating the service. Their efforts created a highly memorable and beautiful Wedding event. Rodney our butler was excellent and ensured we had all our service needs met.

Mediterranean Cruise....An experience of a lifetime!!

August

Pros: Excellent service and beautiful restaurants,

Cons: Dissappointed due to security concerns Istanbul was cancelled

Recommended: Yes

Excellent cruise and thoroughly enjoyed the sky suite experience. The Luminare Restaurant staff was first class and we enjoyed consistently First class service and delicious cuisine. Our at sea wedding was flawless and memorable. We appreciated the attention to detail for the wedding by Zophia, the special event coordinator, and the wait staff in Moreno in presenting a fabulous wedding luncheon. The Captain was terrific in officiating the service. Their efforts created a highly memorable and beautiful Wedding event. Rodney our butler was excellent and ensured we had all our service needs met.

Mediterranean Adventure

September

Pros: Cities & countries visited; length of trip; private excursions

Cons:

Recommended: Yes

Consider giving guest a vote when there are changes to the itenerary

September

Pros: Great personabal staff

Cons: Unable to smoke in a designated area of the casino

Recommended: Yes

Great cruise.

10 day Italy, Greece, Turkey

June

Pros: The cruise ship, service personnel

Cons: We had to come home

Recommended: Yes

All the service staff was helpful and personable. They made everything easy and enjoyable. Thanks to Angel, Marjahn, Antonio and Sutu.

The Best Transatlantic Ever

April

Pros: Crew,Activities,Guest Speakers,CaptainsClub,Live Music,Entertainment

Cons: None

Recommended: Yes

We have been on many transatlantic cruises and some on Celebrity but this exceeded our expectations in every way. Food, activities, music, speakers, entertainment, captains club perks but the crew makes it fabulous from the canapé servers to wait staff to cabin attendants to dining room to fitness center to bar servers etc,etc.

Great 20 days

April

Pros: Great ship the best crossing you could imagine lovely weather for 18 days

Cons: Rome was rainey and cold. The Alitalia flight home

Recommended: Yes

exellent

April

Pros:

Cons:

Recommended: Yes

one of the best cruises ever been on

Fun and relaxing experience

April

Pros: The best feature of the cruise was the ship itself.

Cons: Not enough musical variety.

Recommended: Yes

This was our first Celebrity cruise and it excesseded our expectations. The cabins were well arranged and comfortable. The bathrooms were ample. The balcony was fun and the cabin stewards were very attentive. The food quality and presentation was very good. We look forward to many more pleasurable Celebrity cruises with Celebrity.

Beautiful ship, fabulous cruise!

March

Pros: Friendly staff, beautiful rooms, delicious food and drinks

Cons: small pools, hard to find a seat unless you get there at the crack of dawn. There is a sign that lounge chairs cannot be "saved" and if someone leaves their items there unattended for more than 30 minutes it would be removed, but we saw many instances of people saving chairs and not coming back for hours on end.

Recommended: Yes

Loved most everything about our cruise. The staff was just the right amount of friendly and the food was sooo good and the options seemed to be endless. The drinks were fabulous and buying the drink package proved to be well worth it. Would definitely cruise on Celebrity again. Just wish the pools were bigger (two small pools and one indoor adult pool). Also wish the staff could enforce the rule of "no saving seats"....saw many instances of people putting their towels, books, etc. on a seat and not coming back for hours on end. Didn't seem fair to others who couldn't find a place to sit. All in all, though, a MOST enjoyable time!!! :))) Very happy!

Great ship. Great food

February

Pros: Ship and food were outstanding as was the entertainment

Cons:

Recommended: Yes

We really enjoyed this ship. Could have been more ports as there were only 3 for the week. The production shows were some of the finest I have seen.

Celebrity Reflection - 1/31/15 Sailing

February

Pros: Excellent personal service. Quality and variety of food and beverages met our expectations. The Tuscan Grille is a delightful venue as a specialty restaurant for a special occasion. The panoramic view in the evening offered by wall to ceiling windows enhances the ambience. Entertainment is well rounded with a variety of entertainers. If you like to dance, there is a great band singing and playing a vaiety of pop hits from the '70's through today in the Grand Foyer.

Cons: Both St. Thomas and St. Maarten are beautiful ports of call and you have full days on both islands. The first port of call is San Juan, Puerto Rico and provides a limited time frame to visit if you are interested. We docked at 5:00 P.M. and departed at 10:30 P.M.

Recommended: Yes

Celebrity Reflection is a beautiful ship with a wide variety of amenities appealing to many different tastes.

Cruise time

January

Pros: Great weather, clean ship, good help

Cons: English hard to understand by crew, bingo to expensive, toilet paper awful

Recommended: Yes

Overall it was a fun time

Great Cruise

November

Pros: The staff was top notch and activities and dining were excellent

Cons: we missed our itinerary in Puerto Rico

Recommended: Yes

This was the first cruise we went on. It definitely exceeded my expectations and was top notch all the way. The attention of the staff was unprecedented- we had such memorable service provided to us by Randye and Jubin our waiters who we will all miss very much, as well as, top notch room clearning service from Babelynn. Our waiter Valen who waited on us for our special dining night went above and beyond the call of duty also. I was disappointed that we were unable to do anything in puerto rico since the boat got there 5 hours late but that is not the boat's fault. The food was excellent and the drinks poured constantly - only complaint was the exorbitant internet rates- highway robbery- but that was not enough to deduct a star rating since everything else was great

Excellent experience!

November

Pros: Service,Food, Cleanliness

Cons: Destinations.... San Juan & St. Thomas.

Recommended: Yes

The only negative comment I have is that we did not enjoy our destinations and we do not intend to return to the Caribbean again. Celebrity (The Reflection) was wonderful. Not only was the ship beautiful, but the staff was superb!

Wonderful!!!!!!!!!

July

Pros:

Cons:

Recommended: Yes

From the moment we arrived, to the minute we left, everything , everyone was wonderful!!!!!!! We have been on a couple of other cruise lines, and nothing can compare to this Celebrity experience. By far the best cruise line!!!!!

Great Cruise

July

Pros: Great staff

Cons: Drink prices

Recommended: Yes

Just finished a wonderful cruise from Rome to Greece and Turkey for 11 days. The Celebrity Reflection was great - staff, food and ship. If I had to find some negatives: Drinks were too expensive and evening shows could have been better.

Medditeranean Cruise, June 23 2014

June

Pros:

Cons:

Recommended: Yes

Beautiful ship - a great crew, very clean and very well maintained. Just a few minor complaints- nothing open for a bite past 1am, room service however was fast and efficient.. the dining room(s) and buffet in my opinion were not appealing, aesthetically speaking ...somewhat cold.. lacking colors or using colors that remind me of a hospital cafeteria. The dining room food and overall specialty restaurants were very good though. Also, were Concierge class and they were not able to meet some minor cabin wants and needs that were told to us. All and all however, it was a great ship and a great staff. Very memorable cruise :)

Once in a lifetime vacation

June

Pros: Ability to see several countries without packing & unpacking, trip inclusive of food and room accommodations, different activities to choose from for different age groups

Cons: "Extras" such as bottled water & fancy coffee (latte & cappucino) can add up

Recommended: Yes

We decided to take a cruise because we were traveling with two children (ages 9 and 11 yrs old) and wanted to see several countries at a leisurely pace. Every other morning, we woke up a new scenic location. We opted to go with the ship's guided tours because it was our first time in Europe. Shore excursions were well organized and gave us a taste of the different cities. All of the staff - cruise director, entertainment, room attendants, dining room staff and those working behind the scenes - did a great job in ensuring we were comfortable and well taken care on and off the ship. Wow, our Celebrity Reflection cruise experience was luxurious and well worth the price!

Ship, general operations and food.

May

Pros: Organized with efficient service, ship clean with good hand hygiene. Good buffet.

Cons: Decor too dull, lacking theme. Most soups served are too salty.

Recommended: No

Superb Service!

May

Pros: Excellent service on the part of all staff; quality of dining is very good

Cons: Need more info for those going into ports on their own

Recommended: Yes

Everything on this cruise ship is up-scale. There were extra perks for Captain's Club members, and we took full advantage of them all.

April 20014 Cruise to Canary Islands, Spain, France and Italy

April

Pros: Fantastic ship

Cons: Better explanation of what to expect when we came into ports that were not close to the cities promised.

Recommended: Yes

My husband I loved the Reflection of the Seas. It is a beautiful ship and the weather was warm in the low 70s which was ideal and the seas were calm throughout the voyage. The captain's navigational skills were fantastic as were all the crew members and our room attendant and meal severs. The ports we visited were all beautiful and clean and the people were very friendly. We thoroughly enjoyed the cruise and we would book a cruise on the Reflection again without hesitation.

Easter Cruise

April

Pros: Crew was happy and bent over backwards to make you feel SPECIAL!

Cons: Celebrity falls short of letting you know what's going on before or after cruise.

Recommended: Yes

Repeater

April

Pros: Dining room staff of Peter, Mariano and Sandra were excellent.

Cons: Food portions were rather large.

Recommended: Yes

Loved the ship. Everything was new and spotless. Staff was professional and friendly. Can't wait to repeat another cruise with Celebrity.

Caribbean Vacation

April

Pros: Blu, special consideration for Elite members,

Cons: Can't think of any

Recommended: Yes

From the very first encounter (welcome glass of champagne) Celebrity's attention to detail did not disappoint. Our stateroom attendant was most attentive. She was always there to fulfill all our requests. From our afternoon tea to our canapés, she made sure we had everything we asked for and more. I especially loved the little detail on the folding of the toilet paper. Blu was another highlight of our cruise experience. From the Maitre D to our servers we were truly pampered. The menu selections and food quality were outstanding. The restaurant personal seem to anticipate our needs each and every nite. Blu is now a MUST for every cruise.

Cruise Review 3-29-14 thru 4-5-14

March

Pros: Nice Ship - lots of variety in outdoor seating, etc.

Cons: Small amenities lacking

Recommended: Yes

All staff excellent. Very small details that could use improvement. IE: on deck 14 waiters should arrive at tables with coffee cups and coffee in hand and offer tea and coffee. Present systems not working. Waiters standing around to REFILL YOUR coffee cup and clean up tables. If asked they would go for coffee and then have to get in the SAME line as passengers to get coffee! Also cream, sugar, etc. should be somewhere else AWAY from folks in line trying to get coffee. Cabin closets quite small and over bed units not usable for shorter people. Entertainment - Elton John Tribute guy and Big Mike's group excellent. Other shows, while performers were impressive, music was LOUD and the "high energy thing" was over bearing!! These kinds of things are VERY small objections but would add to the experience if "fixed". Overall though a very good value and enjoyable.

Reflection review

March

Pros: It is a beautiful ship. It is very clean and the staff is very friendly. The bathrooms were a nice size.

Cons: The rooms were small and not a lot of storage. The closets were small and hard to get into. The food was very bland and often over-cooked. The shows were very loud, however they were very good.

Recommended: Yes

We were disappointed in the Reflection ship. This was our 8th cruise with Celebrity. This ship had smaller cabins and they did not have a lot of the amenties of the older ships. The food was just ok. It was often over-cooked and bland. This is the first time we have been disappointed in the quality of Celebrity. The entertainers were very good, but also very loud. My husband had to leave one performance because it hurt his ears. He is an entertainer so for him to walk out was major.

Great experience

March

Pros:

Cons:

Recommended: Yes

Fross & Fross Group Trip

March

Pros: Great opportunity to meet many other clients at Fross & Fross and to get to know Thomas, Robert & Patrick and their families on a personal basis.

Cons: None

Recommended: Yes

My trip

March

Pros: great entertainment, coffee shop, crepes

Cons: spa services were overly priced

Recommended: No