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Ship Reviews
Overall Rating
Based on 119 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Wonderful cruise!
November
Pros: Food, Entertainment, public spaces, pool area, crew
Cons: Room is small and needs updating
Recommended: Yes
This cruise exceeded our expectations completely. The food was fabulous all around the ship, the entertainment options were plentiful and high quality, the guests were friendly as was the crew. A very enjoyable experience for sure!!
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Freedom of the Seas honeymoon
October
Pros: Events were well run, excretions ran smoothly, friendly staff, amazing meals
Cons: Weather was rainy the first 2 days but that is no one’s fault. The ship actually added more activities to the itinerary due to the rain!
Recommended: Yes
We went for our honeymoon and had a blast! There was so much to do that we were never bored! So many amazing memories made thanks to this vacation !
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Retirement Freedom
September
Pros: Great food
Cons: rude people on elevators
Recommended: Yes
We loved this Ship!
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Freedom OTS
September
Pros: Staff and food
Cons: Getting a little old
Recommended: Yes
Ship is older but still is good shape. Staff was great and so was the food in the main dining room but the windjammer was lacking.
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Great Cruise
September
Pros: MDR food, ship clean, great service, plenty to do, Chops was fantastic
Cons: If any, maintenance on pool deck. Just paint needed in some places
Recommended: Yes
The ship was clean, service was fantastic, so much to do! No complaints. Chops was excellent
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Beautiful Ship & Experience
June
Pros: Cleanliness, dining, staff, service, shows, music
Cons: Space in the pools
Recommended: Yes
The ship was beautifully maintained and offered so many experiences. The staff could not have been better and were terrific! It was a very enjoyable vacation!
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Family of 15 Cruise
May
Pros: Great TA. Beautiful Promenade Deck. Deck 10 was a great deck to be on. The most fabulous staff. Awesome food. CoCo Cay and Baha Mar Water Park
Cons: Rooms could use a few upgrades. Had to wait on elevators
Recommended: Yes
Shout out to our awesome cabin steward, Ricardo and to the greatest dynamic duo, head waiter, BICHUMO and assistant waiter, JUNIOR. They made our experience even more special.
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Fun Times!
April
Pros: Activities onboard, staff, food, and company.
Cons: Internet.
Recommended: Yes
Internet was awful. Never worked consistently. No signal in stateroom. Waste of money.
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Freedom of the sea
February
Pros: Great staff, well taken care of, organized on and off the boat
Cons: A few issues with food quality but they were willing to adjust. Wanted to take a couple of glasses to our room, that’s not available. Plan in advance
Recommended: Yes
Overall I thought the cruise was excellent. I need to add a comment that cruising is really just not my thing. I’ve only been on one cruise before 25 years ago and the efficiency of moving people around the ship and getting on and off is very well oiled. Would I recommend this cruise? Absolutely, it was a nice 4 day cruise with my friends.
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Perfect Get Away
February
Pros: Family and Adult friendly
Cons:
Recommended: Yes
We had an amazing time. All the staff members were helpful and knew what you needed before you needed it.
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Must do with kids!
October
Pros: Service and cleanliness
Cons:
Recommended: Yes
Our first cruise experience was ??! So much cleaner than I ever could’ve imagined. They have crew cleaning constantly- even a bathroom attendant! Service was on point from start to finish. The ice show was my favorite! Kids had a total blast and were begging to go to Kids Club every night at 7. (Complimentary child care for 4 hours each night- YES PLEASE!!) Thank you, Julie Hughes Barbee, for making this experience memorable and painLESS. We are already planning our next cruise, but for 7 nights this time!!
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The Seas were calling
May
Pros: Variety of activities on board. Variety of dining options for every palate! Excellent service from all staff.
Cons: Room Decor was a little outdated. Bars didn’t have one of the bourbons on menu
Recommended: Yes
We had an excellent time sailing on freedom of the seas. We’re looking forward to our next adventure. The service from restaurants/bar staff, restaurant, activities team, and state room attendant were impeccable! The details and decor of the room were a little out of date but we barely spent time in our room. We explored the many areas of the ship and each one was better than the next. We’d most definitely sail on Freedom of the Seas again.
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The beginning of many royal cruises
May
Pros: Family oriented/ night life/ things to do all the time
Cons: So mu h to do not enough time
Recommended: Yes
This trip was just what my family needed. To be able to get the family off it's everyday routine and do something new for a whole week was worth everything. During the day there were tons of family activities and events all over the ship. While the family was having a blast, the ship had parts that were full older individuals. Fun for everyone!
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First time Cruiser - Had a good experience
April
Pros: Perfect Day at CocoCay/ Restaurants-Bars/Staff/Service/Scenic/Rooms
Cons: A lot of kiddos - Nassau was a bit sketchy in some parts but fun beach day
Recommended: Yes
The cruise/ship was very nice. It was easy to checkin and easy to depart the ship too. Our stateroom was a good size with balcony, full bath and walk in closet. It was very comfortable. Restaurants/bar all very good. Nice selection. CocaCay was excellent. Really enjoyed it there. The weather was really nice too! When went to Nassau it was a bit intimidating , some locals were a bit aggressive but we did find a nice beach. First time cruising was a great experience. Also it was our anniversary and our room was fully decorated which was a nice surprise and we did eat at Chops Steakhouse and was very good and they acknowledged our anniversary there too. So overall a good experience.
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RCCL never disappoints!
October
Pros: Crew. Ship entertainment and activities. Coco Cay.
Cons: Izumi food. Cabins and Spa are a bit dated. Drink package is getting expensive.
Recommended: Yes
RCCL Crew, Ship entertainment and activities, plus Coco Cay never disappoints! BUT, Izumi hibachi food lacking taste/quality. Cabins and Spa are starting to look bit dated. Drink package is getting expensive.
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Campfield/James cruise
September
Pros: Wonderful relaxing great food and service
Cons: Misunderstanding about our luggage when we got off bus to board ship we ended up carrying our luggage with us until we got in our room
Recommended: Yes
Great time
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Our Spring Break Cruise
March
Pros: 4 nights, no sea sickness, lots to do, CoCoCay, good food,
Cons: Long lines at cococay water park, at seas limited pool side chairs,
Recommended: Yes
The long lines at the ice cream Sprinkles and CoCoCay were a bummer. Plus, on the day we were at seas, there were so many people wanting pool side chairs and not enough we’re available. The pools were very full. All understandable. The food was good overall. Our service was very good and kudos to Rizky and Jane!! Our guys especially loved the NY strip steak night as it was cooked so well! Our room housekeeper was Dexter and he was tops! Overall, the service on the ship was impeccable! Everyone was very kind, friendly, and helpful! We enjoyed the “once upon a time” show and the ice skating show. I felt the cleanliness of the ship was superb! I’m picky and I never felt grossed out or felt things were dirty. Lots of attention to detail! Most of all, just so thankful no one got seasick! Very smooth sailing! Excellent first experience!
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PERFECT CRUISE
January
Pros: CLEAN, FRIENDLY, EASY, ACCOMODATING, STAFF DID EVERYTHING TO MAKE OUR CRUISE MEMORABLE AND ENJOYABLE
Cons:
Recommended: Yes
We had a most enjoyable time, could not have been better. Staff was super friendly and worked very hard to make sure we had everything to make our cruise enjoyable. Dining was easy to access and meals were delicious with lots of variety. Shows were entertaining. The day at Coco Cay was most enjoyable and fun for us.
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Amazing post Christmas trip
December
Pros: We had an amazing suite. The staff on the boat was top notch
Cons: none
Recommended: No
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Somewhat disappointed
February
Pros: Weather was wonderful. Dinning room service was very good. Cabin steward was top notch.
Cons: Dinning room and buffet food was disappointing. Lots of medley type shows, with no musicals.
Recommended: No
Old ship with little to offer.
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Great experience
October
Pros: The ship service was excellent
Cons: The buffet didn’t have much variety
Recommended: Yes
The trip was fantastic. It was our first cruise, and certainly not our last. The service was incredible and the staff knowledgeable. The buffet was the only drawback. Not a real variety of choices available.
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Loved the itinerary
July
Pros: Itinerary, staff, food portions are smaller, food quality has improved
Cons: Ship needs a rehab, toilets in public areas were stained, pool in Solarium was always overcrowded, deck chairs were difficult to find because passengers would save them early every day
Recommended: Yes
Lots of entertaining activities and shows.
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Freedom of the Seas
July
Pros:
Cons:
Recommended: Yes
great ship great food
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awesome! Everything was very easy to access.
May
Pros:
Cons:
Recommended: Yes
Every one of the ships staff went beyond to provide excellent service. Enjoyed conversation with bar staff at Jammers bar.
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Pros and Cons
May
Pros: Ship was beautiful
Cons: Food was disappointing to say the least; entertainment was amateurish. Not what we expected from RC.
Recommended: No
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Freedom of the Seas Easter cruise
April
Pros: Excellent service
Cons: To large of ship for our taste
Recommended: Yes
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Dining Serves
February
Pros:
Cons:
Recommended: No
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Excellent
February
Pros: Great and safe way to travel
Cons: You have to go home
Recommended: No
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Freedom of the Seas
February
Pros: Nice ship, awsome staff, great cruise
Cons: must pay extra for everything
Recommended: No
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Freedom of the seas
December
Pros: Absolutely the best travel arrangements, ship catered to your every need,
Cons:
Recommended: Yes
Great time to vacation with wonderful weather! Ports were very nice and offered many options of excersions.
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Outstanding Service
March
Pros: Excellent Food and Shows
Cons: Could have had dance bands that started playing earlier
Recommended: Yes
Cruise was excellent and the weather was fantastic. The Ice Show was wonderful and I hope that you continue them. All the shows were very, very good.
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Friendly and welcoming,
February
Pros: Crew, food,environment
Cons: Kabishon thephotographer
Recommended: Yes
Loved it all! Except this one photographer, Kabishon. He was rude, mean and does NOT belong on a ship with people!!!
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Freedom
February
Pros: Everything
Cons: Nothing
Recommended: Yes
Our waiters at dinner were the best of all!
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8 day Eastern Caribbean
February
Pros: Service, food and itinerary.
Cons: Weak internet (paid for). Didn’t see our kids (having too much fun)
Recommended: Yes
Our room attendant and wait staff were on point. Although the wait staff is now spread pretty thin, they were amazing. New menu is ok, but miss the scallops. Selections were ample. Ship is still in good shape.
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Comments
February
Pros: RCCL remains with the greatest staff who take care of guests.
Cons: Many changes lately -
Recommended: Yes
It fails to impress when rules of dress are not enforced - children in the lounges where drinks are served is not a welcome rule. Parking is very restrictive. Dining remains very good and dining room staff are excellent.
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Excellent
February
Pros: Everything on freedom is great
Cons:
Recommended: Yes
I love Freedom. They have everything. Not too big not too small just a right size of a vessel.
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Yes Do IT
November
Pros: Service
Cons: None
Recommended: Yes
None
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Transatlantic Cruise October 22, 2017 Barcelona to Ft Lauderdale
October
Pros: Great Staff, Itinerary and ship. Ice Show and Royal Caribbean Singers and Dancers were great
Cons: Headliners were not that good or interesting, CD was not visible except for events she hosted.
Recommended: Yes
Transatlantics are great fun. Lots of Diamonds, Diamond Plus and Pinnacles on board with the Pinnacles taking over the Diamond lounge on 14 and D+ and D not allowed in during cocktail hour. Olive and Twist was the lounge for D+. No D's allowed. Star Lounge was the lounge for D's. If this bothers you then Transatlantic cruises may not be for you.
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Nice cruise
September
Pros: The ship was nice,excursions were done well.
Cons: The ship was overcrowded at times.
Recommended: Yes
Really enjoyed the first 2 excursions in France.The excursions in Italy were nice,There were a lot of people which I expected,didnt care for the demeanor of the Italian people though.
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Cruise #7
April
Pros: Completely satisfied
Cons: None
Recommended: Yes
I am completely satisfied with sailing on Royal Caribbean, no complaints.
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Back to Back
February
Pros:
Cons: Booking a back to back early so you did not have to change state rooms
Recommended: Yes
We did a 6 day Eastern, 8 day Western back to back. The only problem with the back to back is that the entertainment was the same except for a couple of nights.
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Freedom of the Seas -- Nice Cruise
February
Pros: Nice ship, great staff. Great room.
Cons: It was a bit crowded
Recommended: Yes
Second trip on RC
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Western Caribbean
February
Pros: Wonderful service, food and staff.
Cons: Loud music in the promenade
Recommended: Yes
My room overlooked the promenade. It was interesting to be able to watch the people walking, but the loud music kept me up much later than I would have liked.
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Eastern Caribbean
February
Pros: Great Ship and service
Cons: none
Recommended: Yes
none
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Fantastic vacation
January
Pros: Beautiful ship. Wonderful staff. Loved my waiter/assistant waiter. Loved my room steward.
Cons: Not being able to go from fore to aft on deck 3. Also the long wait at airport after leaving ship and not being able to check in for hours after arriving at airport.
Recommended: Yes
My mother is in a wheelchair. We were on deck 3. Having to go up and down in elevator in order to get from fore ship to aft where our room was, was an inconvenience. Only other complaint was having to leave ship so early and being transported to airport. American Airlines could not check in till 4 hours prior to flight so I had an hour wait to check in. My 87 year old mother and sister flew Allegience and had a 3 hour wait to check in. Very difficult to go anywhere with several pieces of luggage and a wheel chair. Other than those two issues everything was wonderful.
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Great experience
January
Pros:
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Recommended: Yes
Had a great time
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My vacation
December
Pros:
Cons:
Recommended: Yes
Ice buckets in all the rooms better foods t
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Our trip was more then we imagined
October
Pros:
Cons: The cabins were a little dated
Recommended: Yes
The cabins were a little dated but then again it was our first cruize so all of there might be like that. There was plenty of stuff to do. SO much we couldn't do it all. We were initially supposed to stop at coco kay but the weather was bad so they made other arrangements so we could have our 2 ports instead of only 1
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Freedom
October
Pros: Loved the cooking classes
Cons:
Recommended: Yes
Wasn't crazy about the food. To many rich sauces and then when you ordered chicken, you got beef gravy. Service was great and they really did try. At a table for 8 and staff remember all our names and what we drank every night. The ice show was fantastic.
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Eastern Caribbean Cruise
October
Pros:
Cons:
Recommended: Yes
Everything was wonderful. The course of travel was changed for our safety and the cruise line couldn't have picked a better place. It was beautiful!
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Great ship, great time
September
Pros: Service, suite, food quality, entertainment
Cons: Smoking in the casino
Recommended: Yes
Had a great two weeks on Freedom. Food in MDR was very good, specialty restaurants were awesome, service exceptional as always. Shows were spectacular. Did the galley and bridge tour gratis thx to the concierge.
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Cruise 2016
September
Pros: Great, clean,fantastic crew
Cons: The food in the windJammer was not good.infact that opion was expressed by many.the daily choices was limited.
Recommended: Yes
We enjoyed the cruise very much.the staff was great.the check in was great...also the check out was organized and made very easy for us.
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Wonderful Experience!
August
Pros: Beautiful ship and ammenities, great service and ports of call.
Cons: Too much pushing on sales, has become too commercialized since last cruise.
Recommended: Yes
I would recommend Royal Caribbean and the Freedom to others for the wonderful experience!
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Best cruise ever
July
Pros: Amazing staff
Cons: It was tiring having the 4 ports all in a row
Recommended: Yes
It was my first cruise and it won't be my last! I actually got married on the Freedom of the seas and it was perfect! Every single staff member was amazing, and the ship was very nice. There were always things to do. I can't wait to go back on another cruise!
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Good Family Ship
July
Pros: Lots of activities for kids, good food variety & quality
Cons: some of the niceties are missing
Recommended: Yes
We are Celebrity frequent cruisers, but chose this ship for our family vacation with adults, teens and kids. They were very happy with the amenities and activities on board. Compared to Celebrity, it's not as posh - no chocolates on the pillows, no beach bags. The large number of passengers really showed at Grand Cayman when tendering; I'm not a fan of the mega ships. The entertainment was so-so (the magic show was very good, the production shows mediocre, the 2 comics and music acts okay). Ate in both dining room and buffet; both were better than expected. The youngsters found menu items they liked. Went on independent tours in Jamaica & Grand Cayman.
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Family vacation in Caribbean
June
Pros: This was a family cruise, therefore, this ship provided the kind of activities our kids and grandkids enjoyed. The activities, food service, housekeeping, etc. were managed expertly and efficently. Safety on the ship and while on shore excursions was always a priority. The ship managed a large number of people in an effortlessly way.
Cons: We felt a little nickel and dimed on this cruise. This was probably because all other cruises we have been on were more all-inclusive. The food in main dining room was not exceptional, good but not great.
Recommended: Yes
Overall, this cruise provided what we wanted for our family. We had great family times at dinners, fun times on shore, lots of laughs at the shows, fun on the ship. The crew on this ship was great from stateroom attendants to dining room servers to cruise director to captain; all were great.
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Great Ship
June
Pros: Great Excursions and Ports. Fun Ship and great food and waiters.
Cons: Nickled and Dimed us to death with additional charges and 18% gratuities on things like coala and water packages. I figured my $50 onboard credit would cover, but the coala and water package was an additonal $16 plus the 18% gratuity. Disney and Princess cruises I have been on were $25 to $50 max. Other ammenities were also additional on Royal that were covered on my other cruise lines.
Recommended: Yes
Overall a Great Cruise line, I would recommend for families. We took 19 family members and another 26 friends. I recommend Royal Caribbean as a top choice for Families, Disney for Children and the child in all of us, Princess for relaxing, and Carnival for the younger party generation.
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Freedom of the Seas
June
Pros: Ratio of staff to cruisers high, really liked security personnel at poolsides and deck, had 2 meals that had grilled on deck that were very good.
Cons: Shower needs to be a bit bigger around, kept jumping head just to shower my legs!
Recommended: Yes
We took the early disembark and it was the easiest leaving the ship we have ever had. The stop in Costa Maya Mexico was gorgeous but be prepared to be overpowered in port shops! They were extremely persistant. Found most all of shipboard staff to be very friendly and helpful at all times.
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Great trip
June
Pros: Waiter staff in the main dining area, Mohamad and Antonio!!!
Cons: Diet pepsi was always out
Recommended: Yes
great job!
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Great for First Time Cruise
May
Pros: Excellent service
Cons: Jewelry sales
Recommended: Yes
Staff was professional and accomodating. The shows were top notch. The only negative was that at every stop they really pushed the jewelry sales.
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Great trip
April
Pros: Shows entertainment lounges casino staff
Cons: Dining room beverage service
Recommended: Yes
Had a long wait for wine or alcohol in dining room. Impossible to get seltzer or club soda(just in dining room)
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Spring Break 2016
March
Pros: Staff
Cons: Crowded buffet, soda machines broke
Recommended: Yes
Very nice staff
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Spring Break on Freedom of the Seas
March
Pros: Service, meals, activities, ports
Cons: We couldn't go to Coco Cay due to rough seas.
Recommended: Yes
Great ship, loved the ports but hated missing Coco Cay.
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Cruise
February
Pros: ice show excellent, except music too loud. cabin was wonderful.
Cons: entertainment music way too too loud.
Recommended: Yes
Xxxxm
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Smooth Sailing
February
Pros:
Cons:
Recommended: Yes
Calm seas, beautiful weather, comfortable cabin, delicious food, and friendly, helpful staff--perfect trip! Could not have asked for more.
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Super Bowl Cruise
February
Pros: Good ports, good weather, good excursions, good food, good service
Cons: Fair Super Bowl arrangements: had to pay for more than hot dogs, poor screen, little room around the pools for lounges
Recommended: Yes
Should emphasize that you cannot save pool lounges with towels.
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The Kirk Douglas Cruise
April
Pros: Pit Band was great; cabins & balconies were good & sizable; wait staff in dining room was excellent; most Arcadia entertainment was good quality, i.e., RC singers/dancers; overall, staff was excellent
Cons: Promotional sales on Promenade created chaos & confusion; not enough free ice skating time; lack of shows by RC singers & dancers; disappointing service at Johnny Rocket's; Acappella comedienne in Arcadia Theatre was amateurish and unentertaining;
Recommended: Yes
Boarding and disembarkation were efficient; however, our cabins were unavailable until after 1:00 p.m. Most of the main stage Arcadia entertainment was quite good; however, we were disappointed that there was only 1 show featuring the RC singers and dancers. On previous cruises, we have enjoyed 2-3 shows featuring the singers/dancers. The promotional sales which were held in the middle of the Promenade caused a bottleneck for passengers walking the Promenade and created chaos and confusion. Our wait staff in the Galileo dining room, Kirk (head waiter) & Douglas (assistant), was wonderful, efficient & personable, as was John, our cabin attendant. We were disappointed that there was little time allotted for free skating in Studio B. Service in Johnny Rocket's was extremely disappointing, including confusion with our order. Overall, our experience was an enjoyable one and would not dissuade us from cruising again with Royal Caribbean.
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Seven Day High Seas Adventure
January
Pros: Great Ship. Great Staff. Great Food. Excellent value
Cons: Too many people Tour was canceled at St Thomas
Recommended: Yes
Service was outstanding. Our dinning staff in the Isaac room table 409 both waitress & assistant were exceptional Rateena( spelled wrong)& Robin. Maria taking care of our cabin 8609 was also outstanding.Every crew member showed exceptional courtesy.
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Exceeded every expectation
January
Pros: Amazing service, multiple things to do at all times, food was unbelievable
Cons: weather and protests prevented many planned excursions
Recommended: Yes
We understand Royal Caribbean cannot control weather or what happened in Haiti. These were the only cons I could think of. Everything else was absolutely perfect!
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An unforgetable 25th anniversary cruise!!!!!!
January
Pros: Everything was perfectly plan until the las detail!!!!!
Cons: Our sitting table at the main dinning room was not nice but we were able to change it
Recommended: Yes
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YOU WON'T BE DISAPPOINTED !
January
Pros: YOU WON'T BE DISAPPOINTED
Cons: NONE
Recommended: Yes
FREEDOM OF THE SEAS IS A GREAT SHIP FOR ALL AGES. A FRIENDLY CREW THAT WILL GO OUT OF THEIR WAY TO SERVE YOU . FROM THE TIME YOU STEP ABOARD UNTIL THE TIME YOU STEP OFF YOU WON'T BE DISAPPOINTED WITH THE FREEDOM OF THE SEAS.
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Freedom of the Seas
December
Pros: The food was delicious. There were plenty of activities.
Cons: None
Recommended: Yes
I would definitely take another cruise on this ship.
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Freedom of the Seas
December
Pros: Rock Wall
Cons:
Recommended: Yes
Great ship
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Almost perfect
December
Pros: Ship's size-just right, amazing food, comfortable stateroom.
Cons: Drink price-$12, Jamaica excursion, Customs line when returning.
Recommended: Yes
Basically a great week on Freedom. Boarding took 20 minutes! Will use Park Port Canaveral instead of Radisson Stay and Park next time. Windjammer very crowded - challenging to find a seat. MDR had great food and service. Not a biggie but missed Drink of the Day in souvenir glasses.
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Cruise evaluation
November
Pros: Beautiful ship,many activities, wonderful shows,excellent and friendly staff
Cons: Difficulty accsessing elevators and finding a table in casual dinning rooms
Recommended: Yes
Had a wonderful trip, well worth the money. Staff was hospitable and willing to please. Excellent housekeeping services and general sanitation of the ship. A wonderful variety of food available in dinning areas. Outstanding staff members Avionn Bernard,Stateroom Attendant and Godwin Fernandes,waiter.
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Great Time on the Freedom of the Seas!
November
Pros: Promenade Area, Shows, Music, Food, Service
Cons: Still Dont Understand How "My Time Dining" Works
Recommended: Yes
We had a great time on our time on the Freedom of the Seas! Service from staff was excellent. We enjoyed the variety of shows and the quality of the shows. We enjoyed the street activities on the promenade area. We had "My time Dining" and the only time we could schedule meals was at 8 PM. So, it really wasn't "My Time Dining"; but we loved all other aspects of our dining experience. Our dining room staff were excellent; they went above and beyond to insure our experience was the best possible. There wasn't any part of our trip we did not enjoy!
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Great Cruise!
November
Pros: Staff and Crew were extremely friendly and outgoing!
Cons: Sometimes the service in Anytime Dining was slow!
Recommended: Yes
Would highly recommend this cruise to anyone. Very easy to check in and to leave the ship. You can carry your own luggage off the ship as the terminal at Port Canaveral has very easy ramps to walk with the luggage. Go to Boleros Lounge for cocktails and ask for "Valerii" as your server! He is great at what he does and very friendly!
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Amazing Adventure
November
Pros: Amazing ship with lots of activity and entertainment choices.
Cons: The pool deck is a little chopped up but still very functional
Recommended: Yes
A fantastic group of officers, crew, and staff that are all dedicated to providing a vacation experience that truly Wows you and exceeds your expectations
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Our Ocala Travel Annual Customer Appreciaton Cruise
November
Pros: Nice ship, great food, great entertainment
Cons:
Recommended: Yes
Great Cruise!!!
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Josef Predatsch
November
Pros:
Cons:
Recommended: Yes
Debarcation was a little confusing,
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Lets do it again!!!
September
Pros: Organization of details by Ocala Travel, Food, Entertainment and Jr. suite.
Cons: Slots
Recommended: Yes
Very seldom on a cruise that there isn't at least one "hick up" but this was an exception. Everything worked perfectly. Thanks again to Wendy and Julie for all their efforts in making this a great cruise.
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Freedom/Seas
November
Pros: food, entertainment, staff
Cons: ship needs much sprucing...very outdated compared to newer ships
Recommended: Yes
we had a great time on our cruise....was our 5th time on freedom.
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Wow! What fun!
November
Pros: Boarding was easy peasy,food was great,amenities awesome!
Cons: Some port disembarking took time,but so what!
Recommended: Yes
Traveling with Ocala Travel can't be beat!
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New Review
November
Pros: friendly staff
Cons: lines for ice show
Recommended: Yes
VERY PLEASANT TRIP
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ship
November
Pros: everything was great
Cons: none
Recommended: Yes
Thank you for the money gift
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Amazing time
September
Pros: The ship was beautiful, it included fun amenities and tons of entertainment and things to do. As always, the service was superb both in the main dinning room and stateroom. We also had lots of fun @ port excursions.
Cons: Internet service was very slow most of the time.
Recommended: Yes
Would definitely recommend Royal Caribbean to anybody considering a cruise vacation.
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Absolutely beautiful!
September
Pros: Great shows, shopping, food, activities galore!!
Cons: Huge ship means a lot of walking!
Recommended: Yes
Cannot say enough about Freedom of the Seas. We will definitely cruise on this ship as often as we can! We hated to disembark on our final day!
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Wonderful experience!
August
Pros: Service, very clean, good entertainment.
Cons: Dinner seating. We were a party of 16 and they separated us into two tables.
Recommended: Yes
It was an experience that my family will remember for a lifetime. The only issue I had was with the dinner seating. We were a party of 16 and they divided us into two tables of 9 and 7. At first I asked for one big table which they were willing to do but stressed that others have not been happy when tables were so large (cold food, slow service). I did decide to leave it as it was set. On hindsight it would have been better to have a table of 10 and 6 so that my two children and 6 grandchildren could have sat all together. As it was, they had to be split. Other than this issue, which I have to admit they were willing to rectify, it was the best time! Royal Caribbean is the cruiseline that I prefer over all others.
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review
July
Pros: classy
Cons: none
Recommended: Yes
Give it a try.
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Honeymoon
June
Pros:
Cons:
Recommended: Yes
We had a wonderful time on our honeymoon. We loved the staff and enjoyed the shows.
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40th Anniversary Cruise Was A Wonderful One
May
Pros: Great Food. Incredibly fun shore excursions. Balcony Stateroom was perfect. A perfect Trip/
Cons: We had to get off the ship on day 7! Of course that was the end of the cruise!
Recommended: Yes
We were treated to every courtesy and service on our 40th Anniversary cruise. The staff, the shows, the food, the ship, the excursions, the ports of call......I could go on and on.....were tremendous. Thank you Royal Caribbean for making it a wonderful memory for my wife and I.
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Great Cruise Great Ship
June
Pros: Service, Amenities, Food, Options for every age
Cons: None that I can think of
Recommended: Yes
It was perfect. Especially for the age group of kids we took which was 18-21.
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Our 8th time on Freedom of the Seas
May
Pros: Very nice ship, the nightly entertainment was extremely good all seven nights. The food was also very good. Staff was very friendly.
Cons: No ice sculptures. No food at the Dancing Under the Stars pool party.
Recommended: Yes
Still need more ballroom dance music to dance to. Need good groups for that too. The boarding of the ship was great in the new terminal but getting off the ship was really bad. I think they called too many numbers at once. We were in line forever to get through like in Disney World.
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one of Port Canaveral's finest
May
Pros: food venues, entertainment, casino
Cons: none
Recommended: Yes
Been on the Freedom four times. It's one of our favorite R.C. ships. It is one of our favorite crews; from the Captain to the Cabin Stewart, the service is impeccable.
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May 2015 Cruise
March
Pros: Entertainment outstanding.
Cons: Disembarkment. Not enough customs exits open. Not enough large bus spots available. Much confusion as to where our bus was parked.
Recommended: Yes
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Wonderful experience
April
Pros: Everything you need to enjoy a vacation; staff pampers you in every aspect (entertainment, dining, stateroom maintenance, excursions, and shopping). All staff were very friendly, even those that were not specifically assigned to serving you.
Cons: Food variety on the buffet became redundant as the week came to an end, restaurants onboard other than the dining room and the buffet required expense.
Recommended: Yes
A wonderful experience. We took our 3 teenage and early twenties children and we all thoroughly enjoyed the entire trip, the ship and its activities, the attentive service of all the staff, and the port excursions that were available at each stop.
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Freedom of the Seas (Western Carribean)
April
Pros: Awesome trip and service
Cons: Had to return home
Recommended: No
Everything you wanted or needed at you finger tips. Plenty of luxury and lots of fun excursions.
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Excellent First Cruise Experience
April
Pros: Service, food, activities, cleanliness
Cons: Lunch at Cocokay not so good.
Recommended: Yes
This being our first cruise, we were not sure what to expect, however, whatever expectations we had, we far exceeded. From the check in process to check out. We had an excellent stateroom attendant, the attendents in Windjammer had a table set for us each day for breakfast and when we had dinner there. The dining room food was very good, as well as Windjammer. The Schooner Bar crew learned our names, maybe there too much, and knew what we were drinking. Already booked another cruise for 2016.
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Great cruise on the Freedom
March
Pros: Attentive and helpful wait staff, clean & quiet cabin, terrific entertainment
Cons:
Recommended: Yes
Cruised with my elderly mother who commented that she felt she had been "spoiled rotten" by the attentive and very kind staff. Had a most enjoyable lunch in Cozumel at La Choza Restaurante. The recommendation from Guest Services was excellent and appreciated. Dinner in Chops Grille was excellent.
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Back for a 2nd Cruise on this ship
March
Pros: Ship was in excellent condition. Staff was courteous and professional. Great ports and deals on jewelry. The weather was perfect. Sunny & Hot around 90 everyday. Great excursions. The helicoptour tour on Grand Caymans is a must do for your bucket list.
Cons: Don't go on Spring Break! This ship was very crowded and had to get up early to get a chair by the pools on cruise days. Watch your receipts closely. Stateroom attendant seemed inexperienced and we had to ask for things that should be provided for Emerald members.
Recommended: Yes
Overall a fabulous time as far as weather and ports. The ship was very clean and staff was friendly. Illusionist Drew Thomas was on board and his magic show was awesome. If you want jewelry, this is the place to go. You will get better deals in port though as most shops will negotiate for the sale. Ports of call were: Labadee, Haiti - RCCL private inlet - Haitian Cultural experience and beach break. Falmouth, Jamaica - RCCL built port - Red Stripe Beach St. George, Grand Cayman. - Helicopter tour Cozumel, Mexico.....Shopping...Shopping....go downtown for better deals. Pushy people though.
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What did you get for your 12th birthday?
March
Pros: very clean; lots of activities for the 12-year-old
Cons: it seemed as if everything was an added charge
Recommended: Yes
This cruise was a birthday present and a spring break activity. The kid had a wonderful time and wants to go on another cruise this summer! There were so many activities for him to do that he was busy all day and night. There was rock climbing, a flow wave where one can boogey-board or body surf, a basketball court, a putt-putt golf course, a private club for teens, an arcade of games, and supervised activities for teens. The food was wonderful and the staff was very friendly and helpful. However, the ports of call offered very few activities for persons with limited mobility and Labardee offered none and no shopping opportunities. Sodas were prohibitively expensive and the entertainment in the theater was mediocre on 2 nights.
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Trip to Western Carib
February
Pros: RC was spectacular as always!
Cons:
Recommended: Yes
Food was so good in the dining room, you didn't have to go elsewhere on the ship. However, we did try the specialty restaurant, Sapor which was fabulous as well.
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Better next time
November
Pros: Good food and great staff.
Cons: Bad weather
Recommended: Yes
A man had a heart attack and we had to turn around. Missed our first port. Then we had a really bad storm. We did get to St Thomas but didn't get to stay there long.
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Cruise on the Freedom
September
Pros: Excellent entertainment, food, service.
Cons: found the volume level to be a little painful in the shows. Dinners seemed to take longer on this cruise causing us to miss some early shows.
Recommended: Yes
Have a hard time hearing the announcements throughout the ship, being a professional musician my hearing is not the best.
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Awesome first cruise
September
Pros: Fabulous evening dinners, great shows,outstanding cruise director, rock wall,flow rider,excursions,being waited on hand and foot,thoughtful staff.
Cons: Be prepared to spend extra money. There is a daily fee for each person and 15% gratuity for purchases, plus any extra you want to leave the staff, whick deserved extra for their kindness and attentiveness.
Recommended: Yes
I only found one crew member who was not up to standard. That was gym area. They advertise classes but will not do it if only one person shows. He said I would have to pay extra for a "private session". I made an effort to be there it shouldn't matter.
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An Amazing Vacation
September
Pros: Everyone on the ship is so friendly and helpful. Food was excellent.
Cons: When you choose to pay cash you have a limit of $500.00 to charge on excursions and extras.
Recommended: Yes
We had an absolutely wonderful time so many things to do and see. We tried to do it all and still could't fit it all in one week. The ship just needs to let you know that if you choose to pay cash that you do have a limit of $500.00. Then you just need to make a payment at the front desk and can continue charging more. The employees on the ship couldn't figure out why our sea pass was not swiping any more. We kept having to have them make us new ones until finally someone figured it out!
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Really enjoyed our family cruise
August
Pros: Ship was nice and bar service was Excellent!!
Cons: Did not like prepaid gratuities, First dining was Too Early,
Recommended: Yes
Great Cruise, Service was wonderful, Food was pretty good, will try anytime dining next time. I also think umbrellas should be provided on the private island...
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Clyde's Critique
July
Pros:
Cons:
Recommended: Yes
Excellent overall cruise. Good weather, good food, good entertaintment and good rest.
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Anniversary cruise
June
Pros: Food and entertainment
Cons: Price of drinks and extras
Recommended: No
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Freedom of the Seas
June
Pros: Nice itinerary with great shore excursions.
Cons: Lack of the cruise line to adhere and enforce their own "rules"
Recommended: No
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Cruise experience on Freedom of the Seas
May
Pros: meeting people all over the world, excellent limitless cuisine, courteous and helpful staff who perform beautifully
Cons: none
Recommended: Yes
We loved it! My husband thoroughly enjoyed the cruise experience and the staff was exceptionally superb in their service. Kahven Afonso-wait staff-Excellent! Mr. Gidharry-wait staff-Excellent!
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Eastern Caribbean 7 night cruise
May
Pros: Stateroom balcony was plenty big for 2 people-more than that it would be tight; the food was incredible (breakfast/lunch/dinner); we found most of the staff to be very friendly and accomodating; the daily cruise planner was extremly informative & helpful;
Cons: For 7 days of internet service for 1 person it was $189 or a daily rate of $29- we thought that was outrageous; the drink packages were expensive and unless you are a HUGE drinker you won't get your $ worth;
Recommended: Yes
Maybe it's just me but I had higher expectations of the ship itself. Not that it wasn't nice or clean, however I expected more glamour and class--pizazz if you will. Some parts of the ship I found to be outdated while others weren't--overall not a bad ship. For my husband and I we did discover that 7 nights is a long time on a ship espcially if you are unable to dock into a specified port due to inclement weather. We like Royal however to be on any ship for 3+ consecutive days is a bit much so we will stick to shorter trips if we decide to cruise again.
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Fabulous Vacation!
May
Pros: Everything fabulous
Cons: Can't think of anything.
Recommended: Yes
From the moment we stepped aboard the Freedom of the Seas, we were treated like royalty, literally. Our room attendant, Manuel Lobo greeted us, showed us our room, explained that if we needed anything to let him know as well as answering some questions we had. We then went to the Windjammer, again greeted royally and everyone was very helpful. That evening we had dinner on the 4th deck dining room and met Ian and Noel, our dining room attendants. Their service to us as well as two other large (8 people each) tables was over and above fabulous. The entire week was wonderful and we booked to go again next year, same month, same room, etc.
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Western Caribbean Cruise
May
Pros: Ice stating show was excellent
Cons: No coin laundry service, Late activities, Food was fair
Recommended: No
Limited activities for seniors due to late time schedules. All activities seem to start at 10:30pm or later. Promenade was nice but the food and pastries were not very good compared to Princess.
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Pleasant Anniversary Trip
April
Pros: Great ship, accommodations, service and entertainment
Cons: Long lines at customer service, high prices on purchased goods
Recommended: No
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Royal Caribbean Cruise on Freedom of the Sea
April
Pros:
Cons:
Recommended: Yes
Overall it was a wonderful vacation. My sister and I had a blast! The employees were extremely helpful and pleasant - excellent service. The food was amazing and our head waiter, Cumar (sp?) was the best. In the Boutique, Laura Henderson, was wonderful and extremely helpful. On Deck 4, they played Latin music, Rosa who worked the bar gave us excellent service. She even remembered our names. The activities were endless and a lot of fun. There was something for everyone.
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A Splendid Getaway
April
Pros: Huge ship, lots of room, lots to do, excellent crew, excellent cabin steward (Thanks Greg!), and excellent dining service (Thanks Roderic and Alba!)
Cons: Minor trivialities that always happen when you put 6000 people into close proximity for eight days; just roll with the punches and you will be fine.
Recommended: Yes
My wife and I had been needing some serious vacation time all to ourselves without the children or the grandchildren. We planned on a cruise with Royal Caribbean simply because we preferred the cruise line. We were not particular about which ship, and the "Freedom of the Seas" was happily unplanned. Neither my wife nor I had ever been on a ship this size, and the immediate response upon boarding was stunned amazement. As we walked above the 4-deck high Promenade and looked virtually the entire length of the ship I knew we were in for something special. We had chosen a cabin on deck seven, with a balcony, that was perfect. It afforded a wonderful view of the port we were in, as well as the vast ocean when we were at sea. It was not a big porch, perhaps 6' by 10', but it was wonderful for getting a sweet breath of sea air without having to maneuver the hallways and elevators to get to the top decks or to the lower outside areas on deck 4. We availed ourselves of many of the amenities and entertainments on board: the dining rooms, the Promenade, the shopping, the clubs, the photography locations, the swimming pools, etc. We found them all wonderful, but, as with any endeavor this size, not everything can be perfect, and I have two nitpicks: (1) the outdoor TV screen up on deck 11 is big enough to see with no problem, but some seats are simply in a bad spot (obstacles between you and the screen), so make sure you get there early to watch the movie; additionally, the speakers seemed to be underpowered. I was having some troubles just hearing the dialogue. (2) If, like me, you enjoy doing karaoke, but also like me, you are not a night owl, then the karaoke sessions are too late in the evening, starting around 11:30pm or so. Those are my only nits, and they are of a "Sharon Stone has ugly toes" level, i.e. not very important. If you choose to cruise on Freedom, be confident that you will have a wonderful experience.
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Awesome Vacation
March
Pros: Everything, especially the dinning room Waiter and Asst. Waiter.
Cons: They recently stopped allowing smoking on private balconys. I had to go down four decks every time I wanted a cigarette. I don't understand how smoking on an outside private deck would bother anyone else?
Recommended: Yes
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My first trip on Royal Caribbean
February
Pros: did not have to walk through smoke filled casino to get from one end of ship to other
Cons: small things added up to overall disapointment
Recommended: No
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6-night Western Caribbean Cruise — 12/15/2024 — from $2,763
8-night Eastern Caribbean Cruise — 03/29/2025 — from $1,224
3-night Bahamas & Perfect Day Cruise — 05/16/2025 — from $460
4-night Bahamas & Perfect Day Cruise — 06/16/2025 — from $661
3-night Bahamas & Perfect Day Cruise — 07/18/2025 — from $617
4-night Bahamas & Perfect Day Cruise — 08/18/2025 — from $541
5-night Western Caribbean & Perfect Day Cruise — 09/29/2025 — from $534
5-night Western Caribbean & Perfect Day Cruise — 11/10/2025 — from $615
5-night Eastern Caribbean & Perfect Holiday Cruise — 12/22/2025 — from $1,033
4-night Eastern Caribbean Cruise — 02/12/2026 — from $407
4-night Eastern Caribbean Cruise — 03/26/2026 — from $466
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